![]() The Identity Conversationĭuring difficult conversations, we’re constantly asking ourselves, “what does this say about me?” We seek to protect our sense of self. ![]() (i) sorting out what you really feel, (ii) negotiating with your emotions, and (iii) sharing your feelings without judgment, blame or attribution. In our complete book summary, we elaborate more on how to use 3 sets of strategies to constructively express your feelings. Avoiding them will only lead to more hurt and misunderstanding. Shift away from the blame-game: Don’t focus on blame => Map out the contribution system to learn what’s truly behind the problem and how to correct it.įeelings are often at the heart of difficult conversations. ![]() Clarify intentions: Don’t assume they meant the bad outcomes => Separate the intent of their actions from the impact. ![]()
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